{"id":19132,"date":"2026-06-07T19:22:17","date_gmt":"2026-06-07T19:22:17","guid":{"rendered":"https:\/\/truehost.com\/support\/?post_type=docs&#038;p=19132"},"modified":"2026-06-07T20:23:59","modified_gmt":"2026-06-07T20:23:59","password":"","slug":"working-with-managed-vpn","status":"publish","type":"docs","link":"https:\/\/www.truehost.com\/support\/knowledge-base\/working-with-managed-vpn\/","title":{"rendered":"Working with Managed VPN"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"http:\/\/truehost.com\/support\/wp-content\/uploads\/2026\/06\/wireguard-1024x576.webp\" alt=\"\" class=\"wp-image-19158\" srcset=\"https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/wireguard-1024x576.webp 1024w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/wireguard-300x169.webp 300w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/wireguard-768x432.webp 768w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/wireguard.webp 1350w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h1 class=\"wp-block-heading\">Purpose<\/h1>\n\n\n\n<p>This guide explains how to use the managed Truehost Cloud VPN  powered by WireGuard vpn.<\/p>\n\n\n\n<p>It covers:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>First-time login and service activation<\/li>\n\n\n\n<li>Enabling WireGuard interface (wg0)<\/li>\n\n\n\n<li>Creating VPN clients<\/li>\n\n\n\n<li>Downloading configurations<\/li>\n\n\n\n<li>Managing VPN connectivity<\/li>\n\n\n\n<li>System tools and diagnostics<\/li>\n\n\n\n<li>Troubleshooting<\/li>\n<\/ul>\n\n\n\n<h1 class=\"wp-block-heading\">First Login<\/h1>\n\n\n\n<p>After provisioning, you will receive:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dashboard URL<\/li>\n\n\n\n<li>Username<\/li>\n\n\n\n<li>Password<\/li>\n<\/ul>\n\n\n\n<p>Prerequisites <\/p>\n\n\n\n<p>Install WireGuard on client devices\/endpoints:<\/p>\n\n\n\n<p><a href=\"https:\/\/www.wireguard.com\/install\">https:\/\/www.wireguard.com\/install<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 1: Login<\/h2>\n\n\n\n<p>Open your dashboard URL:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>https:&#47;&#47;your-instance.truehost.biz\n<\/code><\/pre>\n\n\n\n<p>Log in using the provided credentials.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"537\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-3-1024x537.png\" alt=\"\" class=\"wp-image-19136\" srcset=\"https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-3-1024x537.png 1024w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-3-300x157.png 300w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-3-768x403.png 768w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-3-1536x806.png 1536w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-3.png 1919w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Step 2: Critical First Action \u2014 Enable VPN Interface (wg0)<\/h2>\n\n\n\n<p>After login, the VPN is NOT active by default.<\/p>\n\n\n\n<p>You must manually start the WireGuard interface.<\/p>\n\n\n\n<p>Navigate to:<\/p>\n\n\n\n<p><strong>WireGuard Configurations \u2192 wg0<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"537\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-4-1024x537.png\" alt=\"\" class=\"wp-image-19137\" srcset=\"https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-4-1024x537.png 1024w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-4-300x157.png 300w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-4-768x403.png 768w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-4-1536x806.png 1536w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-4.png 1919w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Step 3: Start wg0<\/h3>\n\n\n\n<p>On the top right of the dashboard, toggle the status button to activate the interface:<\/p>\n\n\n\n<p><strong>Start<\/strong><\/p>\n\n\n\n<p>Wait for status to change to:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>On \/ Active<\/p>\n\n\n\n<p>A popup message will appear on success or failure.<\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"537\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-5-1024x537.png\" alt=\"\" class=\"wp-image-19138\" srcset=\"https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-5-1024x537.png 1024w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-5-300x157.png 300w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-5-768x403.png 768w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-5-1536x806.png 1536w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-5.png 1919w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">WARNING<\/h3>\n\n\n\n<p>If <strong>wg0 is not started<\/strong>, then:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>VPN clients will NOT connect<\/li>\n\n\n\n<li>No traffic will pass through the VPN<\/li>\n\n\n\n<li>QR codes\/configs will not function correctly<\/li>\n<\/ul>\n\n\n\n<h1 class=\"wp-block-heading\">Dashboard Navigation Overview<\/h1>\n\n\n\n<p>The dashboard includes the following sections:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Section<\/th><th>Function<\/th><\/tr><\/thead><tbody><tr><td>Home<\/td><td>System overview<\/td><\/tr><tr><td>Settings<\/td><td>System and VPN configuration<\/td><\/tr><tr><td>Clients<\/td><td>Manage VPN users (i.e., users signed up via the client sign up page)<\/td><\/tr><tr><td>Webhooks<\/td><td>Event automation<\/td><\/tr><tr><td>Help<\/td><td>Documentation and version info<\/td><\/tr><tr><td>WireGuard Configurations<\/td><td>VPN tunnel control<\/td><\/tr><tr><td>Tools<\/td><td>Network diagnostics<\/td><\/tr><tr><td>System Status<\/td><td>Server health monitoring<\/td><\/tr><tr><td>Sign Out<\/td><td>Exit dashboard<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"328\" height=\"962\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-6.png\" alt=\"\" class=\"wp-image-19139\" srcset=\"https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-6.png 328w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-6-102x300.png 102w\" sizes=\"auto, (max-width: 328px) 100vw, 328px\" \/><\/figure>\n\n\n\n<h1 class=\"wp-block-heading\">Creating VPN configurations for clients (Peers)<\/h1>\n\n\n\n<p>All VPN devices are created under:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">WireGuard Configurations &gt;&gt; Interface<\/h2>\n\n\n\n<p>In this case, we will be using:<\/p>\n\n\n\n<p>WireGuard Configurations &gt;&gt; wg0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 1: Open WireGuard Configurations &gt;&gt; wg0<\/h2>\n\n\n\n<p>Click on the +Peer button on the top right:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"511\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-7-1024x511.png\" alt=\"\" class=\"wp-image-19140\" srcset=\"https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-7-1024x511.png 1024w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-7-300x150.png 300w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-7-768x384.png 768w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-7-1536x767.png 1536w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-7.png 1912w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"511\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-8-1024x511.png\" alt=\"\" class=\"wp-image-19141\" srcset=\"https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-8-1024x511.png 1024w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-8-300x150.png 300w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-8-768x384.png 768w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-8-1536x767.png 1536w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-8.png 1912w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Step 2: Configure peer<\/h2>\n\n\n\n<p>Fill in:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Required Fields<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Client Name<\/strong><br>Example: <code>John-Laptop<\/code>, <code>Office-PC<\/code>, <code>Android-Phone<\/code><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Optional Fields<\/h3>\n\n\n\n<p>Leaving the other fields at their defaults is safe; you can, however, modify the settings as you wish, provided you are familiar with the troubleshooting process.  <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The system automatically generates:<\/h3>\n\n\n\n<p>QR code (mobile use)<\/p>\n\n\n\n<p>WireGuard private\/public keys<\/p>\n\n\n\n<p>Client configuration file<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"511\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-9-1024x511.png\" alt=\"\" class=\"wp-image-19142\" srcset=\"https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-9-1024x511.png 1024w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-9-300x150.png 300w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-9-768x384.png 768w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-9-1536x767.png 1536w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-9.png 1912w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Step 3: Save Peer<\/h2>\n\n\n\n<p>Click:<\/p>\n\n\n\n<p><strong>Add<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"511\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-10-1024x511.png\" alt=\"\" class=\"wp-image-19143\" srcset=\"https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-10-1024x511.png 1024w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-10-300x150.png 300w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-10-768x384.png 768w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-10-1536x767.png 1536w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-10.png 1912w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h1 class=\"wp-block-heading\">Downloading VPN Configuration<\/h1>\n\n\n\n<p>After creating a peer, you must install the configuration on the device.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Option 1: Configuration File (.conf)<\/h2>\n\n\n\n<p>On the created peer, click on the 3 dots (&#8230;) and then download the configuration file:<\/p>\n\n\n\n<p><strong>Download Config<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"511\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-11-1024x511.png\" alt=\"\" class=\"wp-image-19144\" srcset=\"https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-11-1024x511.png 1024w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-11-300x150.png 300w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-11-768x384.png 768w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-11-1536x767.png 1536w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-11.png 1912w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Configuration is compatible with the below clients:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Windows<\/li>\n\n\n\n<li>Linux<\/li>\n\n\n\n<li>macOS<\/li>\n\n\n\n<li>Servers<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Option 2: QR Code (Mobile Devices)<\/h2>\n\n\n\n<p>Click:<\/p>\n\n\n\n<p><strong>Show QR Code<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"511\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-12-1024x511.png\" alt=\"\" class=\"wp-image-19145\" srcset=\"https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-12-1024x511.png 1024w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-12-300x150.png 300w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-12-768x384.png 768w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-12-1536x767.png 1536w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-12.png 1912w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Scan using the clients below:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>WireGuard (Android)<\/li>\n\n\n\n<li>WireGuard (iOS)<\/li>\n<\/ul>\n\n\n\n<h1 class=\"wp-block-heading\">Managing WireGuard Interface (wg0)<\/h1>\n\n\n\n<p>Navigate to:<\/p>\n\n\n\n<p><strong>WireGuard Configurations \u2192 wg0<\/strong><\/p>\n\n\n\n<p>This is the core VPN tunnel.<\/p>\n\n\n\n<p>You can adjust the configurations using the &#8220;Configuration Settings&#8221; button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"511\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-13-1024x511.png\" alt=\"\" class=\"wp-image-19146\" srcset=\"https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-13-1024x511.png 1024w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-13-300x150.png 300w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-13-768x384.png 768w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-13-1536x767.png 1536w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-13.png 1912w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Stop VPN<\/h2>\n\n\n\n<p>Toggle the status button to off:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"511\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-14-1024x511.png\" alt=\"\" class=\"wp-image-19147\" srcset=\"https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-14-1024x511.png 1024w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-14-300x150.png 300w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-14-768x384.png 768w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-14-1536x767.png 1536w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-14.png 1912w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">WARNING<\/h3>\n\n\n\n<p>Stopping wg0 will:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Disconnect ALL users<\/li>\n\n\n\n<li>Stop all VPN traffic<\/li>\n\n\n\n<li>Make VPN clients unusable until restarted<\/li>\n<\/ul>\n\n\n\n<h1 class=\"wp-block-heading\">System Status<\/h1>\n\n\n\n<p>Navigate to:<\/p>\n\n\n\n<p><strong>System Status<\/strong><\/p>\n\n\n\n<p>Used for monitoring server health.<\/p>\n\n\n\n<p>You can view:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>CPU usage<\/li>\n\n\n\n<li>RAM usage<\/li>\n\n\n\n<li>Disk usage<\/li>\n\n\n\n<li>Service uptime<\/li>\n\n\n\n<li>WireGuard status<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"511\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-15-1024x511.png\" alt=\"\" class=\"wp-image-19148\" srcset=\"https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-15-1024x511.png 1024w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-15-300x150.png 300w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-15-768x384.png 768w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-15-1536x767.png 1536w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-15.png 1912w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h1 class=\"wp-block-heading\">Network Diagnostic Tools<\/h1>\n\n\n\n<p>Navigate to:<\/p>\n\n\n\n<p><strong>Tools<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ping Tool<\/h2>\n\n\n\n<p>Used to test connectivity to a host.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"511\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-16-1024x511.png\" alt=\"\" class=\"wp-image-19149\" srcset=\"https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-16-1024x511.png 1024w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-16-300x150.png 300w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-16-768x384.png 768w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-16-1536x767.png 1536w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-16.png 1912w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Traceroute Tool<\/h2>\n\n\n\n<p>Used to trace network routing paths.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"511\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-17-1024x511.png\" alt=\"\" class=\"wp-image-19150\" srcset=\"https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-17-1024x511.png 1024w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-17-300x150.png 300w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-17-768x384.png 768w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-17-1536x767.png 1536w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-17.png 1912w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h1 class=\"wp-block-heading\">Settings<\/h1>\n\n\n\n<p>Navigate to:<\/p>\n\n\n\n<p><strong>Settings<\/strong><\/p>\n\n\n\n<p>Used to configure:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>VPN network settings<\/li>\n\n\n\n<li>DNS behavior<\/li>\n\n\n\n<li>Interface options<\/li>\n\n\n\n<li>Security settings<\/li>\n\n\n\n<li>Authentication settings (including optional 2FA)<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"511\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-18-1024x511.png\" alt=\"\" class=\"wp-image-19151\" srcset=\"https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-18-1024x511.png 1024w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-18-300x150.png 300w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-18-768x384.png 768w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-18-1536x767.png 1536w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-18.png 1912w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h1 class=\"wp-block-heading\">Webhooks<\/h1>\n\n\n\n<p>Navigate to:<\/p>\n\n\n\n<p><strong>Webhooks<\/strong><\/p>\n\n\n\n<p>Used for automation and integrations.<\/p>\n\n\n\n<p>Typical use cases:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Client creation notifications<\/li>\n\n\n\n<li>Billing system integration<\/li>\n\n\n\n<li>Security alerts<\/li>\n\n\n\n<li>External logging systems<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"511\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-19-1024x511.png\" alt=\"\" class=\"wp-image-19152\" srcset=\"https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-19-1024x511.png 1024w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-19-300x150.png 300w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-19-768x384.png 768w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-19-1536x767.png 1536w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-19.png 1912w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h1 class=\"wp-block-heading\">Mapping peer configuration to registered clients<\/h1>\n\n\n\n<p>By default, client signup is enabled, and users can sign up by visiting https:\/\/&lt;vpn-instance&gt;\/client<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"511\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-20-1024x511.png\" alt=\"\" class=\"wp-image-19153\" srcset=\"https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-20-1024x511.png 1024w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-20-300x150.png 300w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-20-768x384.png 768w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-20-1536x767.png 1536w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-20.png 1912w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>For security purposes, clients are required to have OTP enabled, and setup is required on first signup:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"511\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-21-1024x511.png\" alt=\"\" class=\"wp-image-19154\" srcset=\"https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-21-1024x511.png 1024w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-21-300x150.png 300w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-21-768x384.png 768w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-21-1536x767.png 1536w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-21.png 1912w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Once a client is registered, you can assign them a peer from the admin area by navigating to:<\/p>\n\n\n\n<p>Clients &gt;&gt; Click on the client &gt;&gt; Click &#8220;Manage&#8221; &gt;&gt; Click &#8220;+&#8221; on the respective peer configuration<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"511\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-22-1024x511.png\" alt=\"\" class=\"wp-image-19155\" srcset=\"https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-22-1024x511.png 1024w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-22-300x150.png 300w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-22-768x384.png 768w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-22-1536x767.png 1536w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-22.png 1912w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>The client will now be able to view and download the configurations granted access to from the client side:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"511\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-23-1024x511.png\" alt=\"\" class=\"wp-image-19156\" srcset=\"https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-23-1024x511.png 1024w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-23-300x150.png 300w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-23-768x384.png 768w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-23-1536x767.png 1536w, https:\/\/www.truehost.com\/support\/wp-content\/uploads\/2026\/06\/image-23.png 1912w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h1 class=\"wp-block-heading\">Signing Out<\/h1>\n\n\n\n<p>Click:<\/p>\n\n\n\n<p><strong>Sign Out<\/strong><\/p>\n\n\n\n<p>Always sign out when using shared or public devices.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Troubleshooting<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\">VPN Not Working After Setup<\/h2>\n\n\n\n<p>Check:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>wg0 interface is running<\/li>\n\n\n\n<li>Device has internet access<\/li>\n\n\n\n<li>Firewall allows UDP traffic (WireGuard port)<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Clients Cannot Connect<\/h2>\n\n\n\n<p>Check:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>wg0 is active<\/li>\n\n\n\n<li>Client is correctly created<\/li>\n\n\n\n<li>The configuration file is not reused<\/li>\n\n\n\n<li>Endpoint IP\/hostname is correct<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">No Internet Over VPN<\/h2>\n\n\n\n<p>Check:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>DNS settings in client config<\/li>\n\n\n\n<li>Allowed IPs configuration<\/li>\n\n\n\n<li>NAT rules on server<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Dashboard Not Loading<\/h2>\n\n\n\n<p>Check:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Correct URL<\/li>\n\n\n\n<li>Server is running<\/li>\n\n\n\n<li>Firewall\/security group rules<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Lost Access to VPN<\/h2>\n\n\n\n<p>If VPN stops working completely:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Check <strong>WireGuard Configurations \u2192 wg0<\/strong><\/li>\n\n\n\n<li>Restart wg0<\/li>\n\n\n\n<li>Regenerate client config if necessary<\/li>\n<\/ol>\n\n\n\n<h1 class=\"wp-block-heading\">Support<\/h1>\n\n\n\n<p>For assistance:<\/p>\n\n\n\n<p>\ud83d\udce7 <a href=\"mailto:support@truehost.cloud\">support@truehost.cloud<\/a><\/p>\n\n\n\n<p>Include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>VPN URL<\/li>\n\n\n\n<li>Username<\/li>\n\n\n\n<li>Temporary password via https:\/\/pass.cloudoon.com\/<\/li>\n\n\n\n<li>Issue description<\/li>\n\n\n\n<li>Screenshots (if possible)<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Purpose This guide explains how to use the managed Truehost Cloud VPN powered by WireGuard vpn. It covers: First Login After provisioning, you will receive: Prerequisites Install WireGuard on client devices\/endpoints: https:\/\/www.wireguard.com\/install Step 1: Login Open your dashboard URL: Log in using the provided credentials. Step 2: Critical First Action \u2014 Enable VPN Interface (wg0) [&hellip;]<\/p>\n","protected":false},"author":26,"featured_media":19158,"comment_status":"open","ping_status":"closed","template":"","meta":{"_eb_attr":"","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"doc_category":[2147],"doc_tag":[],"class_list":["post-19132","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-trushost-managed-apps"],"year_month":"2026-06","word_count":747,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"B O","author_nicename":"bravin","author_url":"https:\/\/www.truehost.com\/support\/author\/bravin\/"},"doc_category_info":[{"term_name":"Managed Applications","term_url":"https:\/\/www.truehost.com\/support\/docs-category\/trushost-managed-apps\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Working with Managed VPN -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/truehost.com\/support\/knowledge-base\/working-with-managed-vpn\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Working with Managed VPN -\" \/>\n<meta property=\"og:description\" content=\"Purpose This guide explains how to use the managed Truehost Cloud VPN powered by WireGuard vpn. 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